I had to laugh when I saw this article. NYC pay phones getting an upgraded with smart screens. I had to think, where are the pay phones now? I have often joked that this is why you do not see superman any more, there is no where for him to change into his costume. How many would they need to upgrade to do the whole lot? And then my thought went to "How tough is the screen going to be?".
I remember way back when in Australia when pay phones were being introduced into shops and the shopkeepers were getting a cut of the takings, the handsets were filled with lead to make them heavy and hence a customer would not be tempted to hog the phone for a long time. This strategy did not work with the pay phones outside as the handset was then used to smash things. Hence the now lighter handset along with restrictive metal cable. Now I don't think the Australian public is any more agressive than the New York public so I have to wonder about the life span of one of these new upgraded phones.